At Eastman, we want to be sure you have all the support and resources you need to understand and manage your benefits throughout the year. Here are some important phone numbers, websites and contact information that you may need:
24/7 Phone Support: 1-800-796-4449, say "Benefits" or press 1, then ask for the "Health Information Line"
24/7 Phone Support: 1-800-796-4449, say "Benefits" or press 1
24/7 Phone support: 1-800-796-4449, say "EAP" or press 2
If needed for first time registration, use employer ID “eastman”
Call a Cigna Health Coach: 1-800-796-4449, say "Cigna Health Coach" or press 3
Online: Log on to myCigna.com. Then, click on the My Health tab for information and support.
24/7 Customer Care Line: 1-855-293-4115
1-423-229-4636 or 1-866-328-4636
Short Term Disability for all US team members excluding those managed by MetLife as described below
1-800-EASTMAN extension 5300
24/7 Phone Line: 1-888-726-3171
Customer Service: 1-800-400-MDLIVE (1-800-400-6354)
Long Term Disability Claims
Short Term Disability Claims for all US union team members except Texas City, Jefferson, and former BP team members